Legal

Cancellation & Refund Policy

Booking Cancellation

  • Customers may request cancellation before the rental start time.
  • Cancellation approval is subject to our booking policy.

Company Cancellation

City Bike On Rent reserves the right to cancel a booking due to vehicle unavailability, maintenance, incorrect booking details, or unforeseen circumstances. In such cases, any eligible payment will be refunded.

Security Deposit

If a security deposit is collected, it will be refunded after the bike is returned and inspected, provided there are no outstanding dues, damages, traffic fines, or policy violations.

Refund Method

Refunds, where applicable, will be processed through the original payment method.

For cancellation requests, please contact City Bike On Rent or call +91 70460 12867.

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